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Training Delivery: Create and deliver engaging training programs, including interactive workshops, virtual calls, and thought leadership sessions, to inspire, activate, and elevate our talented ESC team members.
Program Assessment: Leverage feedback from experiential learning to assess and enhance program effectiveness, making strategic adjustments to continuously elevate our training offerings.
Apply Adult Learning Principles: Integrate adult learning best practices into the training curriculum.
Decision Making and Problem Solving: Utilize analytical skills to solve complex problems and enhance training programs.
Build Communication Strategies: Develop systems and messaging to clearly communicate the outcomes of training efforts.
Influence and Drive Learning Strategy: Use strong communication skills to influence others and drive the learning strategy.
Leadership Collaboration: share training outcomes and set expectations for sales leadership’s pull-through of newly acquired knowledge and skills.
In this high-visibility remote-based role (with approximately 25% travel), you will work closely with the USCAN Commercial Learning team to plan and execute role-specific content within an evolving curriculum to drive impactful learning experiences. In addition, you will routinely work with:
Regional, National, and Federal Accounts ESCs
Market Vice Presidents, Regional Presidents, and President of National Accounts
VP of Academic Accounts and Enterprise Solutions Leadership
Strategic and Product Marketing Directors
The USCAN Commercial Excellence team
Various other USCAN sales and marketing leaders
The Sr. Director of Commercial Learning (to whom this role reports), Sr. Director of Leadership Development, and Head of USCAN Learning.
Bachelor’s Degree and 3+ years of experience in Sales Training Design, Delivery, and Measurement of effectiveness.
2+ years of direct medical sales experience in fields such as medical capital equipment, devices, diagnostics, pharmaceuticals, biotechnology, or vaccines; with experience selling to C-Suite.
Excellent group presentation, facilitation, and one-on-one coaching skills, inspiring and guiding our team to new heights.
Excellent verbal and written communication skills.
Outstanding influencing skills to guide competency development without direct reporting authority (i.e., peer leadership).
Proven project planning skills.
Flexibility and resilience in a fast-paced, dynamic environment.
Proven ability to create a positive learning environment, both in-person and virtually.
Proven ability to establish and manage productive vendor relationships.
A solutions-oriented team player
Demonstrated ability to understand healthcare and digital market dynamics to successfully guide training participants and peers.
A solutions-oriented team player.
Proficiency with Microsoft Office applications.
Proven experience in enterprise selling of a large product portfolio, showcasing your ability to drive significant business growth and make a lasting impact.
Strong working knowledge of salesforce.com and Power BI
Experience with learning management systems (LMS) and learning experience platforms (LXP) or Sales Enablement platforms.
Ability to develop and leverage learning metrics for continuous process improvement
Experience/expertise in instructional and curriculum design; eLearning authoring skills are highly desirable for this role
Trainer certification or expertise in selling skills methodologies.
Willingness to become a certified master trainer on content delivered within this training program.
Exhibit a strong ability to collaborate and influence effectively at all levels of the organization and work well within a team.
Ability to solve complex problems and translate vision to achievable results.
Assertiveness: takes initiative to generate results, uses data and other inputs to make decisions, owns decisions, and takes accountability for work using strong organizational and analytical skills.
Strong decision-making skills: forward-thinking, confidence in sharing difficult feedback, defending decisions, and making judgment calls.
Strong relationship-building skills: interpersonal and networking skills to drive a collaborative culture at all levels.
Highly flexible, resourceful, and resilient: able to juggle multiple priorities in a fast-paced, frequently changing, and often ambiguous role.
Able to lead with empathy, understanding, and insight.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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