Applied Materials Sr Director Strategic Programs Office Leader – Field Service Operations 

Taiwan, Hsinchu 

59751794

What We Offer

Hsinchu,TWN, Tainan,TWN

Field Service Organization (FSO)will work across all regions with a specific focus on driving BKM transfer, achieving the productivity goals and enabling programs for DOW; including hiring, training and organizational development.

Key Responsibilities

• Strategic Program Management:

  • Lead cross-functional programs that support FSO transformation, operational efficiency, and customer experience.

  • Define program scope, goals, success metrics, and timelines in alignment with executive leadership.

  • Manage program risks, dependencies, and stakeholder expectations.

• Operational Excellence:

  • Identify and implement process improvements across field service delivery, logistics, and customer support.

  • Drive standardization and best practices across regions and teams.

• Executive Reporting & Governance:

  • Develop dashboards, KPIs, and executive-level reports to track program performance.

  • Facilitate regular reviews with senior leadership and ensure alignment with strategic goals.

• Change Management & Communication:

  • Lead change initiatives, including communication plans, training, and stakeholder engagement.

  • Act as a liaison between field teams and corporate functions to ensure smooth adoption of new processes and tools.

• Team Leadership:

  • Build and lead a high-performing SPO team, including program managers and analysts.

  • Foster a culture of accountability, innovation, and continuous improvement.

Required Capabilities:

• Ability to act as a key influencer: nurture relationships, build rapport and establish trust across multiple stakeholders and executive levels

• Organized, structured approach to execution

• Strong tactical discipline; coordinate and respond quickly to requests

• Good communication (written and verbal), organization, and influence skills

• Quick learner: the ability to quickly make sense of and organize ambiguous situations

• Curiosity, a hunger to understand the various aspects of the business

• EQ: the ability to tune in to others’ reactions, needs, and goals

• Strong drive to achieve and accomplish

• Selfless and supportive approach to the role

Minimum Qualifications

• Extensive (>10years) experience insemiconductor/equipmentindustry

• Knowledge of semiconductor customers and peer equipment companies is preferred

• Experience with running or leading a product unit, initiative, or operations for at least 2 years or more

• Experience navigating matrixed organizations and getting people to perform

Full time

Assignee / Regular