Drive success by enabling and guiding a highly-effective team and apply leadership skills to improve team performance
Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities
Act as mentor to train and develop engineers with personal development plans aligned with business requirements
Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function
Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction
Key skills and qualifications
Previous experience in a similar customer facing role, leading/managing a service business successfully ideally within Building Automation
Good knowledge of service business requirements such as Health & Safety standards, PPM completion, extra works, contract types, customer satisfaction, framework agreements, etc.
Ability to identify improvements and additional service/business opportunities
Excellent communication skills both written and verbal with the ability to motivate people to achieve their potential
Experience of accurate forecasting, controlling a P&L and working with other department managers such as Sales, Projects and Finance
Our offer
A culture that fosters inclusion, diversity and innovation
Market specific training and on-going personal development
Competitive Salary and benefits
Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers
Additional Information
JOB ID: HRD248981
Category: Customer Experience
Location: Building 5 Carlton Park King Edward Avenue Narborough,Leicester,LEICESTERSHIRE,LE19 0AL,United Kingdom