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Honeywell Field Service Leader 
United Kingdom 
301983731

18.12.2024
JOB DESCRIPTION

Key responsibilities

  • Drive success by enabling and guiding a highly-effective team and apply leadership skills to improve team performance
  • Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities
  • Act as mentor to train and develop engineers with personal development plans aligned with business requirements
  • Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function
  • Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction

Key skills and qualifications

  • Previous experience in a similar customer facing role, leading/managing a service business successfully ideally within Building Automation
  • Good knowledge of service business requirements such as Health & Safety standards, PPM completion, extra works, contract types, customer satisfaction, framework agreements, etc.
  • Ability to identify improvements and additional service/business opportunities
  • Excellent communication skills both written and verbal with the ability to motivate people to achieve their potential
  • Experience of accurate forecasting, controlling a P&L and working with other department managers such as Sales, Projects and Finance

Our offer

  • A culture that fosters inclusion, diversity and innovation
  • Market specific training and on-going personal development
  • Competitive Salary and benefits
  • Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers
Additional Information
  • JOB ID: HRD248981
  • Category: Customer Experience
  • Location: Building 5 Carlton Park King Edward Avenue Narborough,Leicester,LEICESTERSHIRE,LE19 0AL,United Kingdom
  • Exempt