, guaranteeing the best performance of Applied Material's Equipment.
Key Responsibilities:
- Works with limited supervision within the established company procedures and practices.
- Management of equipment performance and supply of spare parts
- Implement and guarantee all levels of preventative and corrective maintenance within timelines
- Supporting in Troubleshooting activities and fix technical issues on equipment.
- Diagnoses and resolves hardware issues through understanding of software and process data as needed.
- Performs upgrades and retrofits on equipment.
- Ensures that the team apply the correct procedures and checklist for maintenance both corrective and preventive
- Understands and implement correct work methodologies and procedures as per company and customer quality standards.
- Anticipates and responds to equipment issues and escalations in a timely manner
- Collaborates and communicates with company stakeholders
- Participates in internal and customer meetings.
- Within assigned scope, assist management in operation of site service business.
- Assists Applied Materials field management in establishing and achieving objectives for assigned account.
- Keeps field management informed on customer perception of system performance.
- Takes initiative to avoid and resolve customer problems.
- May occasionally initiate projects to drive down costs or increase uptime.
- May work in shift depending on assignment
- Travel flexibility is required
Soft Skills:
- Ability into interact in a professional manner with colleagues and customers
- Communicates and presents effectively technical content in a clear manner during customer meetings
- Oriented to team leading and service to customers
- Objective and data driven approach
- Plan and organize work tasks properly and by priorities
- Ability to communicate in a global organization
- Explains technical information within the team and with supporting AMAT network of experts
Computer Skills:
- minimum capabilities required: Outlook, MS Office (Excel, PowerPoint, etc.)
- additional capabilities welcomed: advanced software skills, industrial automation, problem solving through software analysis, software coding, Server administration, Computer analyst.
Technical Diploma or University Degree.
Technical Diploma (Required)English (Required)
2 - 4 Years
Full time
Assignee / Regular