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SAP SAP iXp Intern - Technical Support Hungary, Pécs 591515554
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Three reasons to intern at SAP
Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
SAP Technical Support delivers first–class support to complete SAP Portfolio:
Handling customer support incidents (24x7)
Providing technical support with deep analysis
Providing real time support
Our Proactive Services:
Creating and sharing knowledge with customers
Testing and validating new products and functionalities
Developing Supportability Tools
What you'll do
Duration: min. 12 months - during the whole internship a full-time, active student status is required (aktív, nappali hallgatói jogviszony)
Time schedule: min. 24 hours/week
Monitoring and distributing customer tickets and help to fulfil Service Level Agreement
Collaboration with fellow support colleagues and other internal organizations to provide superior customer service
Taking ownership of basic technical issues
Providing direct technical assistance for customers via our Customer Service System
Ability to work at least 3 days/week
What you bring
Active, full-time student status at a Hungarian university (BSc. / MSc.)
Fluency in Hungarian, very good spoken and written English language skills
Ability to work in teams of multicultural nature
Excellent analytical and problem solving skills
Customer and quality focus
Ready for continuous learning and improvement
Open personality and professional communication style
Internship in IT field is a plus
Successful candidates might be required to undergo a background verification with an external vendor.
Limited Part Time
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