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SAP SAP iXp Intern - Technical Support 
Hungary, Pécs 
591515554

24.06.2024

Three reasons to intern at SAP

  1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

  1. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

  1. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

SAP Technical Support delivers first–class support to complete SAP Portfolio:

  • Handling customer support incidents (24x7)

  • Providing technical support with deep analysis

  • Providing real time support

Our Proactive Services:

  • Creating and sharing knowledge with customers

  • Testing and validating new products and functionalities

  • Developing Supportability Tools

What you'll do

Duration: min. 12 months - during the whole internship a full-time, active student status is required (aktív, nappali hallgatói jogviszony)

Time schedule: min. 24 hours/week

  • Monitoring and distributing customer tickets and help to fulfil Service Level Agreement

  • Collaboration with fellow support colleagues and other internal organizations to provide superior customer service

  • Taking ownership of basic technical issues

  • Providing direct technical assistance for customers via our Customer Service System

  • Ability to work at least 3 days/week

What you bring

  • Active, full-time student status at a Hungarian university (BSc. / MSc.)

  • Fluency in Hungarian, very good spoken and written English language skills

  • Ability to work in teams of multicultural nature

  • Excellent analytical and problem solving skills

  • Customer and quality focus

  • Ready for continuous learning and improvement

  • Open personality and professional communication style

  • Internship in IT field is a plus

Successful candidates might be required to undergo a background verification with an external vendor.

Limited Part Time