Providing customer support, verifying customer information, preparing estimates, following up with customers and proactively look for opportunities to sell more parts.
Regarding T&M and RQ: - ordering, receiving and coordinating all materials for the T&M and RQ
Proposing new opportunities & initiatives to drive additional SPOT revenue for Honeywell
Tracking all opportunities and having a clear understanding of the win rate for T&M and RQ.
Qualifications/Skills
Post-Secondary education in a technical discipline related to Security, HVAC/Mechanical or Building Automation Systems.
Significant experience in a related industry in a Service capacity
Good written and oral communication
Motivated individuals that are driven to go above & beyond
Previous technical/installation experience
Previous customer service experience
Ability to follow instructions and identify mistakes
Bachelor degree or technical/professional certificate
Good presentation skills
Additional Information
JOB ID: HRD230822
Category: Customer Experience
Location: Hermes Plaza Hermeslaan, 1H,Diegem,VLAAMS BRABANT,1831,Belgium