JPMorgan Starter Customer Segment Senior Product Manager 

United States, New York, New York 

58246232

Job Responsibilities

• Develop and own our strategy and priorities to drive growth with Starters and be accountable for market share growth results in the near and long term
• Develop growth strategies and drive execution on product and go-to-market initiatives, partnering across various teams on relevant business processes (e.g., prioritization, marketing intake, change management & operational readiness)
• Owns accountability for results of our strategic growth initiatives as general manager
• Manage our strategic growth initiative delivery roadmap and backlog of opportunities for discovery
• Build the framework and operating model for aligning on and monitoring key success metrics on key initiatives
• Serve as the general manager and customer advocate on financial & digital product teams empowered to reimagine banking for Starters
• Embrace and exhibit segment team cultural values, adhering to risk & controls rules, policies, and regulations associated with product, pricing, risk & customer management.

Required qualifications, capabilities and skills

• 5+ years of experience or equivalent expertise in product management, strategy or general business management, ideally within financial services
• Proven ability to lead product and customer life-cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strategic & analytical thinker with a passion for creativity and innovation as well as ability to have relentless focus on details and process
• Passion for driving impact by helping young adults on their journey toward greater independence
• Ability to work across functions and influence and collaborate across a highly matrixed organization
• Manage multiple initiatives in a fast-paced environment with multiple stakeholders; Navigate issues and ambiguity; Anticipate and proactively address senior management concerns
• Strong communication (written & oral), storytelling & presentation skills; experience collaborating with & leading various teams and influencing stakeholders
• Strong customer-centric mindset; understanding of customer engagement & end-to-end experience
• Bachelor’s degree or equivalent experience required

Preferred qualifications, capabilities and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• MBA or relevant graduate degree desired
• Prior experience within consumer retail or serving Gen Z