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Citi Group AVP - Operations Support Sr Analyst Business 
Philippines, Taguig 
579999483

30.08.2024
Job Description

Responsibilities:

  • Perform in-depth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve complex problems
  • Influence decisions through advice and counsel as well as facilitate services to others in area
  • Serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables
  • Liaises with multiple teams across the Operations department
  • Coordinate and contribute to initiatives that support the goals of the Operations function and overall business
  • Assume informal and formal leadership role within team as well as coach and train new recruits
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 5-8 years of relevant experience
  • Experience with automated end-to-end sourcing tools
  • Proficient in Microsoft Office
  • Ability and experience working in a fast paced, high pressure environment
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Consistently demonstrates clear and concise written and verbal communication skills


Education:

  • Bachelor’s degree/University degree or equivalent experience

Job Description Summary

The incumbent will be part of a small team, partnering with Cluster Strategy & Program Leads along with country-level program leads, providing the following services to the globe:

  • Policy/Procedure Management
  • Project Book of Work Management
  • Program Compliance and Controls Monitoring & Management (including MCA)
  • Management Reporting & Data Management
  • Operating Reviews & Presentations
  • Risk & Controls Oversight, Monitoring and Reporting
  • Weekly Highlights & Accomplishments
  • Communications (internal/external)
  • Exception Tracking & Monitoring
  • Technology Program Oversight, Compliance & Management
  • Inventory System Management & Reporting
  • Invoice Management, Purchase Order & Payment Management; Allocations
  • Operating Expense Governance Review Coordination
  • Business Save and Productivity Monitoring and Reporting
  • Workflow Process Design
  • Net Zero initiatives

Knowledge/Experience:

  • Operational Management & Control
  • Stakeholder Management
  • Risk & Controls Acumen

Skills:

  • Process Improvement / Reengineering
  • Analytics / Data Management & Reporting
  • Superior Communication
  • Project Management
  • Supplier Management
  • Accounts Payable

Time Type:

Full time

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