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Citi Group Officer - Global Enhanced Due Diligence GEDD 
Malaysia, Penang, George Town 
574007646

06.09.2024

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Officer - Global Enhanced Due Diligence (GEDD) Intermediate Analyst - Mumbai- Hybrid(Internal Job Title: Officer- C11) based in Mumbai.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • We empower our employees to manage their financial well-being and help them plan for the future.
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

In this role, you’re expected to:

  • Create the KYC Records in the KYC system sourcing information from internal and external sources by the agreed deadline
  • Proactively interact with stakeholders to update system with information until final approval of KYC Record
  • Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
  • Validate the information within the record and CIP document to ensure complete and accurate (Company/Entity Formation, Ownership, Management, Market Reputation etc.)
  • Complete record incorporating local regulatory requirements / Global AML KYC FCB End-to-End Process Procedures
  • Identify, review, and perform enhanced due diligence on Senior Public Figures and associated individuals related to Foreign Corresponding Banks
  • Take responsibility for record and associated documentation completion from initiation to approval
  • Maintain status tracking tool current and be able to demonstrate work carried out
  • Report workflow progress or potential escalations to supervisor
  • Meet agreed daily targets for review and completion within agreed Service Level Agreement timeframes
  • Update & Monitor workflow database regularly throughout the day and ensure it is upto date
  • Highlight any discrepancies to Team Lead
  • Escalate any negative news and high risk cases to RM/Senior AML Compliance Team
  • Ensure that Stakeholders gets the expected service within the agreed timelines and participate calls where deemed necessary
  • Assist with the preparation for audits– both internal and external regulatory reviews
  • Mentor and coach New Case Managers or Hires on an ongoing basis
  • Acts as expediter for chasing up 1st level escalations
  • Act as the country coordinator
    • coordinate periodic country calls;
    • Liaise with Stakeholders;
    • be the primary contact for country management for KYC related matters
  • Proactively identifies and resolves any other execution risks and issues, escalating Issues to team Lead or other Stakeholders as appropriate
  • Conduct calibration sessions to standardize knowledge across Team

As a successful candidate, you’d ideally have the following skills and exposure:

  • degree or equivalent experience,

  • 3+ years’ experience in banking, KYC
  • Experience in control/risk or Compliance (AML/KYC) function (an advantage)
  • Knowledge of local regulatory KYC/AML requirements
  • ACAMS Certification (an Advantage)


Language Expertise:

  • Excellent oral and written communication skills in English. Proficiency in additional language a plus.

Compliance and Control

AML Execution


Time Type:

Full time

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