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JPMorgan Co-Brand Relationship Lead Vice President 
United States, Delaware, Wilmington 
57156748

09.07.2024

Here’s where you, the relationship lead, comes in….

  • You are your day to day partners’ confidant, you drive relationships to ensure our partners feel heard in execution, while also holding them accountable
  • You will be in every regular contact with your partners, working alongside PC&A executive management to help deliver and shape daily, weekly and monthly communications on how PC&A is delivering value based on our partners’ objectives.
  • You make our partners smarter by staying on top of the latest capability developments (think: journeys, content management) and bringing them ‘into the fold’
  • You make our partners better customers of PC&A by making them aware of the ripple effects of the choices they make on their campaign
  • Helping us to evangelize the work our Activation and Transformation teams are doing
  • Helping devise and drive adoption of opportunities that help our partners achieve the most efficient results to deliver on their objectives (e.g. adopt test and learn, adopt campaign tiers)
  • Collaborating with other teams (Performance Marketing, MAP, Finance, Legal) as one close, collaborative team where everyone rolls up their sleeves, and works together across deliverables, process, and output when needed.
  • Partner with the Business Office and Campaign Activation to drive the overall health of partnership — drive good partner behavior, hold PC&A team accountable to our commitments
  • Constantly feeding into the identification of key opportunities to improve partnership (e.g. improve inputs)
  • Happy to work in an iterative and non-hierarchical way

Job responsibilities:

  • Own monthly partnership updates (pillar health, prioritization, campaign updates, deliverables / follow-ups tracking, partnership health reporting, test learnings wins and watchouts) – develop the presentations and tracking independently
  • Represent the voice of configuration and activation at the IRF table
  • Work with Experimentation & Testing to drive adoption both of testing and of best-practices
  • Create feedback loops between Configuration, Campaign Management, and Strategy Marketing
  • Educate Marketing Strategy on new capabilities and drive adoption (in partner with Planning & Configuration and Transformation)

Required qualifications, Capabilities and Skills:

  • Experience working with senior leaders
  • Strong communication skills and an impressive attention to detail
  • Ability to independently maintain and progress communications
  • Experience in driving best practices
  • Experience of working closely with campaign managers / execution marketers and strategy marketers
  • A cool, calm and collected approach to problem-solving
  • Ability to thrive and remain agile in a fast-paced, high-pressure environment
  • Ability to maintain and progress a number of concurrent projects, being smart in how to spend time to facilitate moving quickly and avoid bottlenecks
  • Strong self-awareness
  • Strong people-leadership skills: ability to coach the next generation of talent