JPMorgan Co-Brand Relationship Lead Vice President 

United States, Delaware, Wilmington 

57156748

Here’s where you, the relationship lead, comes in….

• You are your day to day partners’ confidant, you drive relationships to ensure our partners feel heard in execution, while also holding them accountable
• You will be in every regular contact with your partners, working alongside PC&A executive management to help deliver and shape daily, weekly and monthly communications on how PC&A is delivering value based on our partners’ objectives.
• You make our partners smarter by staying on top of the latest capability developments (think: journeys, content management) and bringing them ‘into the fold’
• You make our partners better customers of PC&A by making them aware of the ripple effects of the choices they make on their campaign
• Helping us to evangelize the work our Activation and Transformation teams are doing
• Helping devise and drive adoption of opportunities that help our partners achieve the most efficient results to deliver on their objectives (e.g. adopt test and learn, adopt campaign tiers)
• Collaborating with other teams (Performance Marketing, MAP, Finance, Legal) as one close, collaborative team where everyone rolls up their sleeves, and works together across deliverables, process, and output when needed.
• Partner with the Business Office and Campaign Activation to drive the overall health of partnership — drive good partner behavior, hold PC&A team accountable to our commitments
• Constantly feeding into the identification of key opportunities to improve partnership (e.g. improve inputs)
• Happy to work in an iterative and non-hierarchical way

Job responsibilities:

• Own monthly partnership updates (pillar health, prioritization, campaign updates, deliverables / follow-ups tracking, partnership health reporting, test learnings wins and watchouts) – develop the presentations and tracking independently
• Represent the voice of configuration and activation at the IRF table
• Work with Experimentation & Testing to drive adoption both of testing and of best-practices
• Create feedback loops between Configuration, Campaign Management, and Strategy Marketing
• Educate Marketing Strategy on new capabilities and drive adoption (in partner with Planning & Configuration and Transformation)

Required qualifications, Capabilities and Skills:

• Experience working with senior leaders
• Strong communication skills and an impressive attention to detail
• Ability to independently maintain and progress communications
• Experience in driving best practices
• Experience of working closely with campaign managers / execution marketers and strategy marketers
• A cool, calm and collected approach to problem-solving
• Ability to thrive and remain agile in a fast-paced, high-pressure environment
• Ability to maintain and progress a number of concurrent projects, being smart in how to spend time to facilitate moving quickly and avoid bottlenecks
• Strong self-awareness
• Strong people-leadership skills: ability to coach the next generation of talent