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Cisco Global Process Owner United States, California, San Jose 568829526
23.06.2025
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YOUR IMPACT
You have a proven ability to build relationships and effectively influence peers and management with your strong communication skills. Your proficiency in written, verbal, and interpersonal communication allows you to make a significant impact. You excel in managing a broad scope of responsibilities and effectively adapt to changing priorities. Your strong sense of ownership and integrity makes you an ideal fit for this role. You will also drive initiatives beyond core quality responsibilities to enhance the efficiency and effectiveness of our Technical Product Operations community. You will be a key driver in ensuring our manufacturing processes are ready for the future of Cisco products.
High Level Responsibilities:
- Drive integrated quality practices across the PLM lifecycle (NPI to EOL), incorporating DFM principles and proactive risk mitigation for new hardware technologies and manufacturing processes.
- Champion quality change management and continuous improvement initiatives, embedding best practices and early engagement strategies throughout the organization.
- Collaborate with cross-functional teams (Supply Chain, Component Engineering, GSM, Hardware Engineering) to influence component selection, implement risk mitigation strategies, and ensure technology readiness.
- Lead quality issue resolution, governance, and documentation within the PLM process, ensuring closed-loop feedback and continuous improvement.
- Present and advocate for quality improvements within the Product Operations community, evaluating process capability, and exploring value engineering and circular economy opportunities.
- Drive cost avoidance, sustain quality improvements, and proactively assess Cisco's product and component roadmap to identify and address potential manufacturing challenges.
Minimum Requirements:
- BS degree in Electrical Engineering or relevant/related field
- Minimum of 5 years of experience in Electrical Engineering/Electrical Product Engineering or a related field, with a focus on hardware and manufacturing processes.
- Demonstrated experience in Design for Manufacturing (DFM) and Design for Excellence (DFx) methodologies, including leading or participating in DFM reviews and implementing DFM best practices.
- Understanding of PCB fabrication processes and technologies, including experience with PCB assembly, testing, and failure analysis.
- Solid understanding of system hardware architectures, design concepts, and engineering development practices. Proven ability to use diagnostic tools to debug and troubleshoot failing systems down to the component level.
- Experience with quality methodologies such as Lean, Six Sigma, or Green Belt certification, with a proven track record of applying these methodologies to improve product quality and manufacturing processes.
- Experience in identifying, analyzing, and resolving complex quality issues within a manufacturing or engineering environment. Must demonstrate a strong understanding of root cause analysis techniques and the ability to implement effective corrective actions.
Preferred Qualifications:
- Leadership in resolving complex quality issues
- Familiarity with Product development and/or manufacturing processes
- Experience with Valor, schematic, CAD, and other CAE tools
- Demonstrated ability to handle diverse responsibilities and adapt to evolving priorities
- Strong written, verbal communication, and interpersonal skills
- Knowledge of supply chain risk mitigation strategies
- Experience with component selection and qualification processes
- Experience in project management with a focus on quality
- Experience with Agile methodologies, specifically SCRUM and KANBAN
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