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EY TechOps-DE-CloudOpsAMS-EIS-TechnicalLead 
India, Kerala, Thiruvananthapuram 
565264495

08.07.2024

The opportunity

  • Application Development and Maintenance Technical Lead
  • Expected joining date Immediate.
  • Experience: 4 to 10 years’ experience

Your key responsibilities

  • Participate in requirement analysis for system enhancements, provide estimates, guide team to deliver the enhancements per the estimations.
  • Participate in incident management P1 / P2 ticket resolution analysis, troubleshoot root cause rapidly and guide team for workaround / permanent fixes.
  • Excellent troubleshooting and communication skills.
  • Test and deploy applications and systems.
  • Revise, update, refactor and debug code.
  • Collaborate with internal teams to produce software design and architecture, external teams like EIS support for base issues.
  • Improve existing software.
  • Develop documentation throughout the software development life cycle (SDLC).
  • Attention to detail.
  • Should have understanding and experience of software development best practices.
  • Excellent business communication skills.
  • Willingness to work in night shifts and on-call support.

Skills and attributes for success

  • At least 3 years of experience with building and deploying solutions in EIS / Java based applications.
  • Must be an expert in core technical skills: Java / J2EE / Java 8, Spring, Hibernate, SpringBoot, Microservices, Web Service (REST & SOAP), Apache Camel – CXF, Kafka, Heap dump analysis, Thread dump analysis.
  • Hands-on experience in EIS v12 / v20 – Policy Core / Claims Core/ Billing Core / Customer Core / DXP Capabilities.
  • Good to have experience in EIS upgrades, Dynatrace, Grafana, Jenkins, GitHub, Kubernetes, Backstage.
  • Good working knowledge in Dynatrace, heap dump analysis, EIS base upgrades, Grafana, Opentelemetry.
  • Proven experience as an EIS application developer / support analyst.
  • Good SQL skill.
  • Familiarity with architecture styles/APIs (REST, RPC).
  • Excellent troubleshooting and communication skills.
  • Attention to detail.
  • Should have understanding and experience of software development best practices.
  • Excellent business communication skills.
  • Education in Information Technology or equivalent working experience.
  • Have exposure to working in shifts and on-call support.

To qualify for the role, you must have

Strong in following technologies (minimum 4-year hands on experience on the below mentioned tech stack).

  • EIS Policy / Claims / Billing / Customer / DXP modules
  • Java, J2EE, Java8
  • RESTful / SOAP Webservices
  • Kafka
  • Spring, Springboot, Hibernate
  • Dynatrace
  • Jenkins, GitHub
  • Grafana, Kubernetes, Backstage

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.