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Apple Software Application Support Engineer- Retail Engineering United States, California, Sunnyvale 565057924
19.12.2024
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Description
As a member of the support engineering team, you will take an active role in the definition and evolution of standard practices and procedures.
Minimum Qualifications
- 3 years of software engineering experience in a large-scale environment and years of experience focused on Application Support Engineering.
- BS degree or higher in CS or related field.
- Coding knowledge in Java, Scala, frameworks related to Java.
- Skills and experience in monitoring, alerting, fault analysis, and automation.
Preferred Qualifications
- 5+ years of software engineering experience in a large-scale environment, of which at least 3 years focused on Application Support Engineering.
- Excellent follow through, organizational ability, and flexibility in a dynamic, demanding environment.
- Analytical thinker who thrives on data collection, analysis, and strategic decision-making based on quantitative results.
- Strong problem-solving and critical thinking skills to solve complex problems with innovative solutions. Experience in RCA of technical issues.
- Strong teammate who furthers collaboration; Excellent interpersonal skills.
- Strong communication skills and ability to drive triage of critical issues with multiple technical and business teams.
- Good knowledge of RDBMS, PL/SQL and noSql.
- Good knowledge of Unix Shell Scripting
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $214,500, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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