JPMorgan Project Manager - Know Customer KYC 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

561561018

As an Associate, in the Wholesale Know Your Customer Operations Projects team, You will be part of a global team of seasoned professionals tasked with ensuring the successful design and execution of high priority efficiency and regulatory efforts within Commercial Banking and Corporate & Investment Banking.

You will be part of an international team delivering key aspects of the analysis and implementation phases, initially detailing business requirements, process flows and current/future state diagrams and subsequently the role will lead to the implementation phase.

Job responsibilities:

Program Leadership/Management

• Managing multiple efforts simultaneously across a broad range of functions, business and organizational units
• Working with business stakeholders to define and drive strategy and execution
• Identifying and bringing together the right resources, content experts and decision makers to meet goals
• Reporting progress on program charters, business cases, project plans, team structure, and governance models

Analysis & Problem Solving

• Conducting clear analysis, logical structuring, and creative problem solving on critical issues
• Creating and applying appropriate conceptual frameworks to push thinking and expand solution sets
• Assessing risks and benefits of alternative decisions and approaches
• Designing processes and tools that yield sustainable improvement and return on investment
• Proactively identifying and addressing risks and opportunities relating to CIB as a whole or specific projects
• Assist in determine whether solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible

Communication & Relationships

• Building relationships with internal clients and external stakeholders
• Communicating recommendations and program status to impacted stakeholders, including senior management
• Clearly articulating program goals to stakeholders and collaborators
• Escalating critical issues with a focus on resolution
• Track project implementation of new functionality including: training sessions, procedures, and communications of tech and non tech releases

Required qualifications, capabilities, and skills:

• More than 3 years of relevant experience (e.g., strategy consulting, banking, program management)
• Understanding of business and management functions in global and/or related financial services industries
• Experience with implementation of project management processes and methodologies in a large organization
• Experience managing and working with geographically distributed and functionally diverse work-groups
• Experience working in a fast paced, deadline driven environment
• Comfort with ambiguity and dynamically shifting priorities, timelines, and demands
• Strong written and verbal communication skills with the ability to engage in dialogue with senior management
• Proven collaboration, influencing, and negotiation skills
• Ability to network with internal stakeholder community to foster positive and proactive collaboration
• Excel and Microsoft Project skills required