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JPMorgan Project Manager - Know Customer KYC 
Argentina, Autonomous City of Buenos Aires, Buenos Aires 
561561018

04.08.2024

As an Associate, in the Wholesale Know Your Customer Operations Projects team, You will be part of a global team of seasoned professionals tasked with ensuring the successful design and execution of high priority efficiency and regulatory efforts within Commercial Banking and Corporate & Investment Banking.

You will be part of an international team delivering key aspects of the analysis and implementation phases, initially detailing business requirements, process flows and current/future state diagrams and subsequently the role will lead to the implementation phase.

Job responsibilities:

Program Leadership/Management

  • Managing multiple efforts simultaneously across a broad range of functions, business and organizational units
  • Working with business stakeholders to define and drive strategy and execution
  • Identifying and bringing together the right resources, content experts and decision makers to meet goals
  • Reporting progress on program charters, business cases, project plans, team structure, and governance models

Analysis & Problem Solving

  • Conducting clear analysis, logical structuring, and creative problem solving on critical issues
  • Creating and applying appropriate conceptual frameworks to push thinking and expand solution sets
  • Assessing risks and benefits of alternative decisions and approaches
  • Designing processes and tools that yield sustainable improvement and return on investment
  • Proactively identifying and addressing risks and opportunities relating to CIB as a whole or specific projects
  • Assist in determine whether solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible

Communication & Relationships

  • Building relationships with internal clients and external stakeholders
  • Communicating recommendations and program status to impacted stakeholders, including senior management
  • Clearly articulating program goals to stakeholders and collaborators
  • Escalating critical issues with a focus on resolution
  • Track project implementation of new functionality including: training sessions, procedures, and communications of tech and non tech releases

Required qualifications, capabilities, and skills:

  • More than 3 years of relevant experience (e.g., strategy consulting, banking, program management)
  • Understanding of business and management functions in global and/or related financial services industries
  • Experience with implementation of project management processes and methodologies in a large organization
  • Experience managing and working with geographically distributed and functionally diverse work-groups
  • Experience working in a fast paced, deadline driven environment
  • Comfort with ambiguity and dynamically shifting priorities, timelines, and demands
  • Strong written and verbal communication skills with the ability to engage in dialogue with senior management
  • Proven collaboration, influencing, and negotiation skills
  • Ability to network with internal stakeholder community to foster positive and proactive collaboration
  • Excel and Microsoft Project skills required