Microsoft UX Researcher 

Taiwan, Taoyuan City 

559649032

designers, and technical writers. Together with our PM and Engineering partners, we design product experiences that are trusted, human-centered, and easy to use, enabling our users to manage, protect and secure their digital environments with peace of mind.

end to end

AI-powered Securitydelight atscale. We partner closely with Design, Product, and Engineering to influence decisions from early concept exploration through launch and iteration.

Our work spans foundational research, evaluative studies, and strategic foresight

Required Qualifications:

• Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
  • OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience
  • OR equivalent experience.
• 1+ years of research and design work experience, with theoretical and practical knowledge of both qualitative (e.g., ethnography), and quantitative (e.g., data analytics), research methodologies, and statistics.

Other requirements:

• The abilityto meet Microsoft, customer and/or government security screening requirements arerequiredfor this role. These requirementsinclude butare not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will berequiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Ability to help teams develop and drive progress on key metrics as well as have experience in creating research plans.
• Effective interpersonal skills.Abilityto communicate with, and persuade, varied audiences and argue for results (both orally and in writing).

• Awareness of inclusive design and how it supports Microsoft’s mission.

• Experience with Security domain.

• Familiar with agile or lean methodologies.

• Experience with OpenAI/ChatGPT.

• Understanding of Large Language Model (LLM)

• Experience, understanding, and knowledge of Artificial Intelligence.

• Experience with content design and developing humanunderstanable

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 19, 2025.

• Work with stakeholders to understand research needs and develop research plansfor your product area.

• Partner closely with design,program management,customer experience, and data scienceto develop a deep understanding of ourcustomersto inform the product roadmap.

• Pull from a broad portfolio of research techniques from generative toevaluateproduct and design decisions throughout the entire product cycle.

• Use AI toolswhere applicable tomake your research process more efficient.

• Design, execute, and analyze research to deliver insightful and actionable results.

• methodology, insights, and design recommendations.

• Build a trusted partnership with stakeholders to inform the roadmap for your area.
• Contribute to the formation of the research culture