Microsoft Senior UX Researcher 

Taiwan, Taoyuan City 

165538056

As a
Senior UX Researcher, you’ll lead human-centered strategy, set product direction, and integrate insights into product development. You’ll work across disciplines to fill knowledge gaps, prioritize inclusion, identify risks, and deliver actionable insights that represent the voice of our customers.

This opportunity will allow you to:

• Accelerate your career growth through strategic impact.
• Deepen your understanding of Mobile-first, AI-first productivity experiences.
• Collaborate with a world-class product team across Hyderabad and Redmond.

You’ll be joining a tight-knit team of 7–8 researchers based in Hyderabad and Bangalore, working on OneDrive, SharePoint, and Work Management. We’re a collaborative, curious, and growth-oriented group that values:

• Peer-to-peer learning and feedback culture.
• Skill-building in AI, mixed-methods, and strategic research.
• Supportive partnerships across PM, Design, and Engineering.
• A shared commitment to craftsmanship, inclusion, and impact.
• We believe in growing together through mentorship, shared rituals, and a strong sense of community.

Required Qualifications:

• Bachelor’s degree + 6 years, Master’s + 4 years, or Doctorate + 3 years in HCI, Behavioral Science, or related field.
• Proven experience in UX research across product strategy and design execution.

Preferred Qualifications:

• 6 + years in UX research with domain expertise in productivity or enterprise tools.
  
• Experience influencing both product direction and detailed experience design.
  
• Familiarity with AI-first workflows and ethical evaluation frameworks.

• Lead research that defines customer needs and informs product strategy across NGSP scenarios.
• Apply mixed-methods research to uncover insights that drive design and engineering decisions.
• Study user behavior across the funnel to understand adoption, churn, and engagement.
• Guide cross-disciplinary research efforts, including stakeholder coaching and large-scale learning events.
• Deliver clear, accessible insights that improve UX coherence and product outcomes.