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JPMorgan Product Associate - Payments 
United Kingdom, England, London 
553717243

01.09.2024

Job responsibilities:

  • Gather and write product requirements through collaborative stakeholder partnerships
  • Work closely with engineering organisation to ensure quality software deliveries, aligning with product visions and customer needs
  • Contribute towards API designs, and play an active role in designing a product development process that engages customer feedback and insights frequently
  • Own key customer experiences, with deep understanding of their jobs-to-done and pain points from sales engagements, all the way to business-as-usual post-launch operations
  • Establish requirement gathering and record keeping methodology to roll-out required charging mechanisms
  • Assist with defining operating model, procedures and R&Rs for management of the connected payment schemes and other technology partnerships
  • Work with payment clearing schemes and networks on areas requiring certification, such as evidencing operational processes and implementing security standards
  • Assist with Product Management functions such as new business approvals process, product reviews, policy and compliance checks for both product and complementary operational processes, market research, and go-to-market activities
  • Participate in Agile ceremonies such as sprint planning and stand-ups

Required qualifications, capabilities and skills:

  • Some of experience in a product management role, ideally working with Payments SaaS platforms in B2B businesses
  • Experience with platform/ API products and related system design concepts in order to help translate the needs and requirements of the customers into well-designed services
  • Exposure to one or more domestic (e.g. SEPA, FPS, Bacs, etc) or cross-border payment schemes
  • Basic understanding of additional rigour around regulatory and audit requirements (e.g. financial crime monitoring) that banks are subjected to
  • Self-starter, keen to take independent ownership and responsibility in their role

Preferred qualifications, capabilities and skills

  • Knowledge of financial messaging e.g. SWIFT MTxxx, ISO20022
  • Experience working with directly with clearing and settlement mechanisms (CSMs)
  • Transaction banking industry qualifications e.g. ACT / ICM, SWIFT etc
  • Project Management / Delivery qualifications e.g. Prince2, Agile
  • Knowledge of the external transaction banking landscape, key players (inc. banks, PSPs, fintech, vendors), legislative environment (Open Banking, PSD2/3 etc)