Philips Bench Technician 

United States, Tennessee, Nashville-Davidson 

552485355

Your Role:

• Providing technical resolutions in medical parts repair and testing while supporting APM Operations, communicating solutions or actions, taking ownership, and acting in accordance with regulatory guidelines.

• Accurately documenting Quality Assurance Work Order records, which include diagnostics, resolution & test procedures, using the digital ERP system and capturing solutions for knowledge sharing.

• Recording test & repair time, partsconsumed/returned/failuresin real-time via the digital ERP system.

• Handling escalations, complaints (safety/non-safety related), or feedback and following agreed processes to ensure accurate capture of information for timely follow-up.

• Demonstrating a customer-first attitude and exhibiting excellent written communication and documentation skills, as well as proficiency in computer, PC, and internet use.

• Determine cost-effective repair solutions to minimize test and repair time.

• You must be able to successfully perform the following minimum Physical, Cognitive, and Environmental job requirements with or without accommodation for this position.

You're the right fit if:

• High school diploma required. Associate or Bachelor’s degree with focus in electronics or engineering, preferred.

• 1+ years of relevant experience required; 3+ years of relevant experience is highly preferred.

• Experience in Healthcare and ERP system like Salesforce.com is preferred.

• Detail oriented with interest in data, database management and analytics.

• Logical problem solver able to work independently.

• Solid technical knowledge and experience in Engineering fundamentals.