Philips Bench Technician Nashville TN 

United States, Tennessee, Nashville-Davidson 

876621991

Your Role:

• Providing technical resolutions in medical parts repair and testing. In addition to supporting APM Operations, communicating solutions or actions, taking ownership, and acting in accordance with our regulatory guidelines.

• Accurately documenting Quality Assurance Work Order records inclusive of diagnostics, resolution & Test procedures, & status using the digital ERP system. Capturing solutions to allow for knowledge share.

• Accurately recording test & repair time, Parts consumed/ returned/ Failures, real-time via digital ERP system.

• Acting on escalations, Complaints (safety / non safety related), or feedback, following agreed processes to ensure that information is captured accurately as possible, to allow for timely follow up.

• Customer-first attitude

• Excellent written communication and documentation skills

• Excellent computer, PC, and internet skills

• Working collaboratively, sharing knowledge and experience.

• Working on assignments that are technical in nature, requiring some judgment. Has a role in decision-making to provide the customer the right solution.

• Recognizing new technologies and adapt to daily working

• Understanding the areas of empowerment and when to escalate through appropriate channels.

• Taking ownership and be accountable for own actions

• Determining most cost-effective repair/solution to minimize test & repair time.

You're the right fit if:

• Associate or Bachelor’s degree with focus in electronics or engineering, preferred.

• 3+ years of relevant experience is highly preferred.

• Experience in Healthcare and ERP system like Salesforce.com is preferred.

• Detail oriented with interest in data, database management and analytics.

• Logical problem solver able to work independently.

• Solid technical knowledge and experience in Engineering fundamentals.