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As a Senior Program Manager - Risk Products on the Enterprise Services Risk Product Team, you will:
Collaborate with business partners to understand risk management needs that can be solved through effective, easy to use software solutions
Work closely with Product, Tech, Design, and users to identify, prioritize, and deliver on a compelling product vision and roadmap
Lead a Product team with a passion for innovation and improving the user experience
Contribute to overall organizational success by achieving impactful outcomes tied to our objectives and key results
Monitor and analyze product performance and customer feedback to identify areas for improvement and future growth opportunities
This role operates within a dynamic environment with changing conditions and a core component of success is building relationships and influencing decision makers with grounded information. In this role you’ll need to manage multiple deliverables at the same time while maintaining a high level of attention to detail and clear communication.
The successful candidate for this role will have:
Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills
A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
Deep focus on execution, follow-through, accountability, and results
Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
Basic Qualifications:
Bachelor’s Degree or military experience
At least 5 years of experience in technical program, process, project management
At least 2 years of experience creating communication and presenting to technical and non-technical stakeholders of all levels.
Preferred Qualifications:
5+ years of experience designing and building data-intensive solutions using distributed computing
3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
3+ years experience building highly scalable mobile products & platforms
3+ years of experience with Agile delivery
3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
Experience in building systems & solutions within a highly regulated environment
Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)
perspectives and seeks insights from others. Brings energy to the group and rallies them around a common goal
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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