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Cisco Sr Cloud Provisioning Engineer 
United States, Georgia, Atlanta 
546302836

12.08.2024

Application window is expected to close on 8/23/24,

What You'll Do
As a Senior Provisioning Engineer of Webex Contact Center Enterprise, you would be responsible for designing each customer solution and making sure each environment is validated via automation.

  • Design customer tenant environments and create an implementation plan for deployment.
  • Review each customer configuration and make sure any concerns have automation test defined and run against the solution.
  • Craft solutions and work with junior engineers, so they can implement your designs with full confidence and understanding.
  • Partnering with the engineering team helping to empower your fellow engineers.

Who You'll Work With

Basic Qualifications:

  • Bachelors degree in Computer Science or Business or related years of experience
  • 5+ years of experience building communication-based software

Preferred Qualifications:

  • High level of understanding in Unified Communication and overall collaborations that occur in companies
  • Experience with modern Windows/Unix/Linux operating systems/distributions.
  • Expert understanding of contact center technologies, including IVR, ACD, call routing, and telephony systems

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).