Cisco Sr Cloud Provisioning Engineer 

United States, Georgia, Atlanta 

546302836

Application window is expected to close on 8/23/24,

What You'll Do
As a Senior Provisioning Engineer of Webex Contact Center Enterprise, you would be responsible for designing each customer solution and making sure each environment is validated via automation.

• Design customer tenant environments and create an implementation plan for deployment.
• Review each customer configuration and make sure any concerns have automation test defined and run against the solution.
• Craft solutions and work with junior engineers, so they can implement your designs with full confidence and understanding.
• Partnering with the engineering team helping to empower your fellow engineers.

Who You'll Work With

Basic Qualifications:

• Bachelors degree in Computer Science or Business or related years of experience
• 5+ years of experience building communication-based software

Preferred Qualifications:

• High level of understanding in Unified Communication and overall collaborations that occur in companies
• Experience with modern Windows/Unix/Linux operating systems/distributions.
• Expert understanding of contact center technologies, including IVR, ACD, call routing, and telephony systems