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Maintains and enhances relationships with existing BRS clients. Ensures client satisfaction through periodic client meetings and discussions covering service levels, plan utilization, product offerings, and fund investment performance. Works with sales, plan administration, and operations staff. May participate in finals presentations. Resolves complex problems and is assigned relatively smaller and less complex clients. Has a thorough understanding of clients requirements. While incumbents have overall responsibility for client relationships, day-to-day service and administrative issues are handled by plan administration staff. Typically has five or more years of DC/DB related relationship management and/or plan administration experience. Strong communications skills and good working knowledge of the company's products and services. Operates under direction.
Job Responsibilities:
Maintains and enhances relationships with existing BRS clients. Ensures client satisfaction through periodic client meetings and discussions covering service levels, plan utilization, product offerings, and fund investment performance. Works with sales, plan administration, and operations staff. May participate in finals presentations. Resolves complex problems and is assigned relatively smaller and less complex clients. Has a thorough understanding of clients’ requirements. While incumbents have overall responsibility for client relationships, day-to-day service and administrative issues are handled by plan administration staff. Typically has five or more years of DC/DB related relationship management and/or plan administration experience. Strong communications skills and good working knowledge of the company's products and services. Operates under direction
Required Skills
Desired Skills:
Skills:
High School Diploma / GED / Secondary School or equivalent
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