Microsoft Cloud Solution Architecture - D365 CE 

Taiwan, Taoyuan City 

532785911

• Deep expertise in D365 CE workloads.
• Strong understanding of Power Platform, Azure integration, and AI capabilities.
• Experience with Copilot Studio, Azure OpenAI, or similar tools.
• Proven ability to lead technical engagements and influence stakeholders.

As a CSA for Business Applications focused on Dynamics 365 Customer Engagement (CE), you will lead technical strategy and architecture for workloads such as Sales, Customer Service, and Customer Insights. You will drive adoption of AI-infused capabilities including Copilot, Agentic AI, Copilot Studio, and Power Platform integrations.

Key Responsibilities

• Lead technical strategy and architecture for D365 CE workloads.
• Drive adoption of Copilot, Copilot Studio, and Power Platform.
• Deliver production-ready solutions and unblock technical challenges.
• Collaborate with CSAMs, STU, and Delivery Partners.
• Ensure security, resiliency, and performance of CE solutions.
• Support customer skilling and change management.
• Contribute to repeatable IP and Factory delivery models.