Your role and responsibilities
Execution Team Advocacy
- Serve as a supporting liaison between the IBM Blue Studio, internal partners, and external agencies, ensuring alignment on project expectations and priorities.
- Partner with teams to streamline processes and adopt best practices that enhance creative delivery.
- Ensure the creative team has the information and resources needed to execute projects successfully.
External Agency Partner Engagement and Management
- Host kickoff meetings for agency work with appropriate SMEs and IBM Blue Studio directional leads.
- Guide and steer the development of work with the appropriate IBM SMEs and IBM Blue Studio directional leads to ensure it meets business objectives.
- Ensure that deliverables are finalized as expected and conduct project closing procedures, including retrospectives with external agency partners.
Operational Excellence
- Guide short-term and long-term planning exercises with the creative team by implementing appropriate structure, project timelines, and workflows to meet forecast demand.
- Lead the development and implementation of project timelines, workflows, and prioritization processes to meet evolving business needs.
- Identify and address project blockers, ensuring consistent delivery and adherence to deadlines.
- Translate technical and creative requirements into actionable tasks.
- Continuously assess and improve operational processes, fostering greater efficiency and clarity.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Experience in a creative agency, advertising, or in-house team, with a track record of managing creative workflows and campaigns, champion creative teams, and maintain operational excellence in dynamic, fast-paced environments.
- Strong project management and stakeholder communication skills, with the ability to coordinate cross-functional teams.
- Familiarity with creative processes, from concept development to execution, with fluency in Agile methodologies.
- Exceptional attention to detail and a passion for delivering high-quality, impactful creative work.
- Excellent written and verbal communication skills in English.
Preferred technical and professional experience
- Background in navigating startup environments or working closely with creative and strategy teams.
- Passion for data-informed creative solutions and understanding emerging trends in content and digital storytelling.
- A strong reputation for collaboration, problem-solving, and consistently exceeding project goals.
- Familiarity with how creatives operate and the ability to "speak their language," ideally with experience or a background in the creative industry such as art, architecture, design, interactive media, performance arts, writing, etc.
- Experience working with multidisciplinary teams, including creative, digital, and marketing.
- Familiarity with creative asset production for digital, print, experiential, social media & more.
- Understanding of branding principles and corporate identity standards.
- Experience with tools like Workfront, Adobe Creative Suite, Figma, Airtable, and Monday.com
