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Uber Head Scaled Business Uber Eats 
United States, West Virginia 
52560042

01.05.2024

Your Impact in Role:

Team Leadership and Management

  • Recruit, coach, mentor, and lead a high-performing team of strategy and sales professionals. To note, this role will oversee a large team consisting of c.a. 15 FTEs (Full Time Employees) and 130 contractors.
  • Build a highly motivated team through clear team culture based on psychological safety, authenticity, exciting vision and enablement of team members.
  • Provide comprehensive leadership and managerial support, building a culture that upholds .
  • Foster collaboration with local, regional, and global cross-functional teams including operations, marketing, product, finance, and customer support to ensure alignment and seamless execution of merchant strategies.

Merchant Strategy & Growth

  • Develop and execute a comprehensive merchant sales growth strategy aligned with the company's overall business objectives. Any initiative by this team needs to be scalable to thousands of restaurant partners, thus strategic and framework based thinking is critical.
  • Analyze quantitative and qualitative data (e.g. market trends, competitor activities, customer feedback, etc.) to continually refine the merchant strategy.
  • Prepare strategic presentations for executive reviews, providing actionable insights and recommendations based on data.
  • Engage in 1-1 JBP (Joint Business Planning) discussions with selected mid market merchants.

Sales Leadership

  • Build, lead, coach, and inspire a sizeable sales team in acquiring and deepening merchant partnerships across multiple products.
  • Provide the foundation of a solution based account management and instill a culture of people development, focus, integrity, and results from the ground up in our account executives
  • Prepare for the future. Work with our operations and product teams on what the future of food delivery will look like (reinventing and digitizing restaurants, disrupting delivery, etc.)
  • Be able to execute in short-term sprints while maintaining a vision for long-term sustained success.
  • Establish ambitious sales targets and performance metrics, monitoring progress and making data-driven adjustments as needed.
  • Regularly analyze sales data and key metrics to assess performance against goals and identify opportunities for improvement.
  • Provide executive coverage and build long-lasting relationships with key merchant partners.

Merchant Experience and Engagement

  • Implement data-driven analytics to identify opportunities to improve Merchant Quality and Experience.
  • Optimize operational processes related to merchant onboarding, ongoing support, and compliance with local regulations.

Your Impact in Role:

  • 10+ years of experience in general management, consulting, strategic sales roles, and/or equivalent commercial roles with management experience of a team of 50+ and sales experience in Japan.
  • Advanced business-level Japanese with fluent English communication skills and 8+ years of experience working in Japan.
  • A great team leader and people manager

    • Exceptional at building highly motivated teams through clear team culture based on psychological safety, authenticity, exciting vision and enablement of team members.
    • Great at developing team members through close coaching and teaching, with a strong mindset and belief that enabling team members is the leader’s role.
  • Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights.

  • Exceptional business judgment and critical thinking skills with the ability to use data to quickly establish the highest value priorities and develop a strategy to pursue them.
  • Ability to manage multiple priorities simultaneously; 1) short term and long term, 2) local priorities and global priorities.
  • Ability to work effectively in a matrixed environment with cross functional stakeholders.
  • Ability to thrive in a dynamic environment and adapt to evolving business needs.
  • Excellent organizational and project management skills.

事業目標に沿った包括的な加盟店販売成長戦略を策定し、実行します。 このチームによるイニシアチブは、数万店の加盟店に拡張可能である必要があるため、戦略的かつフレームワークに基づいた思考が重要です。

あなたが必要な経験

  • 10年以上の一般管理職、コンサルティング、戦略的営業職、またはそれに準ずる商業職の経験、10名以上のチームの管理経験もしくは複数のチームを同時にマネージした、チームマネージメント経験、および日本での営業経験。
  • 高度なビジネスレベルの日本語と流暢な英語コミュニケーションスキルを有し、日本での勤務経験が8年以上ある方。
  • 優れたチームリーダー、ピープルマネージャー
  • 心理的安全性、信頼性、エキサイティングなビジョン、チームメンバーの能力を最大限引き出す明確なチーム文化を通じて、モチベーションの高いチームを構築することに卓越している。
  • チームメンバーの能力を引き出すことがリーダーの役割であるという強い考え方と信念を持ち、親身なコーチングと指導を通じてチームメンバーを成長させることに長けている。
  • 戦略的思考と分析力に優れ、データを実用的な洞察に変換できる。
  • 卓越したビジネス判断力とクリティカルシンキングスキルを有し、データを用いて最も価値の高い優先事項を迅速に設定し、それを追求する戦略を策定する能力を有する。
  • 複数の視点を持ちながら業務を遂行する能力:1)短期戦略と長期戦略、2)国内の優先順位とグローバル優先順位。
  • マトリックス組織において、機能横断的なステークホルダーと効果的に協働する能力。
  • ダイナミックな環境で活躍し、進化するビジネスニーズに適応する能力。
  • 優れた組織開発及び管理能力とプロジェクト管理能力

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .