Bank Of America Sr Business Controls Specialist - GCAOO QC/QA Governance 

United States, Texas, Plano 

51950453

Line of Business Job Description:

Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) delivers credit fulfillment, service and operations of credit offerings, operational accountability for leasing and trade finance solutions; AML monitoring and refresh of client information; Onboarding for global market clients. The GCAOO Quality Control/Quality Assurance (QC/QA) team provides operational support by monitoring the completion of critical customer due diligence requirements as directed by the Bank Secrecy Act (BSA) and/or the Financial Crimes Global Standard with coverage extending to horizontal lines of business.

Role Responsibilities:

• Defines scope, sampling requirements, and minimum requirements/standards for the GCAOO QC/QA program.
• Executes governance routines that measure the adherence to the GCAOO QC/QA program requirements, including sampling adherence, root cause analysis for underperforming processes, corrective action plans, and reporting.
• Analysis of quality results to pinpoint trends, themes, or areas requiring attention.
• Works with senior management and other team members to produce performance results and analysis packages for senior management and communicates performance by facilitating meeting routines.
• Maintains a culture of compliance and supports the identification, escalation and timely mitigation of compliance/quality risks.
• Applies knowledge and expertise to influence business managers and peers to ensure enforcement of the QC/QA program.
• Interfaces with auditors, business and support leaders.

Required skills:

• 2-5+ years of Anti Money Laundering, Risk, Audit and / or governance and compliance background
• Demonstrated ability to work in a team environment, organize work & prioritize tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management.

Preferred skills:

• Direct AML IL/QA and/or business controls experience ideal
• College degree (Associates or higher) or comparable work experience.
• Experience leading highly productive teams in a fast paced environment.

Skills:

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

1st shift (United States of America)