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This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
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Line of Business Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation. Incumbents typically have over 5+ years of risk management and LOB/ECF experience.
Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) delivers credit fulfillment, service and operations of credit offerings, operational accountability for leasing and trade finance solutions; AML monitoring and refresh of client information; Onboarding for global market clients. The GCAOO Quality Control/Quality Assurance (QC/QA) team provides operational support by monitoring the completion of critical customer due diligence requirements as directed by the Bank Secrecy Act (BSA) and/or the Financial Crimes Global Standard with coverage extending to horizontal lines of business.
The QC/QA Sr. Testing Specialist is responsible for executing testing that measures the adherence to AML/Financial Crimes Global Standard requirements and is accountable for accurate and timely test execution. This role interacts extensively with internal or external contacts to identify, research, analyze and communicate process defects for remediation. Applies quality management disciplines to validate adherence to all applicable AML processes executed by horizontal lines of business. Executes in accordance with the GCAOO QC/QA program requirements including sampling adherence, defect communications and defect reconsider decisions. Maintains a culture of compliance and supports the identification, escalation, and timely mitigation of compliance risks. Applies knowledge and expertise to influence business managers and peers to ensure enforcement of the QC/QA program. Notifies key stakeholders of trends and concerns to ensure timely response to quality issues. May interface with auditors, business, and support leaders.
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