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Bank Of America Sr Business Controls Specialist - GCAOO QC/QA Governance United States, Texas, Plano 51950453
Line of Business Job Description:
Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) delivers credit fulfillment, service and operations of credit offerings, operational accountability for leasing and trade finance solutions; AML monitoring and refresh of client information; Onboarding for global market clients. The GCAOO Quality Control/Quality Assurance (QC/QA) team provides operational support by monitoring the completion of critical customer due diligence requirements as directed by the Bank Secrecy Act (BSA) and/or the Financial Crimes Global Standard with coverage extending to horizontal lines of business.
Role Responsibilities:
- Defines scope, sampling requirements, and minimum requirements/standards for the GCAOO QC/QA program.
- Executes governance routines that measure the adherence to the GCAOO QC/QA program requirements, including sampling adherence, root cause analysis for underperforming processes, corrective action plans, and reporting.
- Analysis of quality results to pinpoint trends, themes, or areas requiring attention.
- Works with senior management and other team members to produce performance results and analysis packages for senior management and communicates performance by facilitating meeting routines.
- Maintains a culture of compliance and supports the identification, escalation and timely mitigation of compliance/quality risks.
- Applies knowledge and expertise to influence business managers and peers to ensure enforcement of the QC/QA program.
- Interfaces with auditors, business and support leaders.
Required skills:
- 2-5+ years of Anti Money Laundering, Risk, Audit and / or governance and compliance background
- Demonstrated ability to work in a team environment, organize work & prioritize tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management.
Preferred skills:
- Direct AML IL/QA and/or business controls experience ideal
- College degree (Associates or higher) or comparable work experience.
- Experience leading highly productive teams in a fast paced environment.
Skills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
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