Amazon Sr Safety Support Engineer Robotics Engineering 

United States, Massachusetts 

517614762

Sr. Safety Support EngineerIn this technical safety role, you will assess and track the status of technical safety products and systems as part of product lifecycle management and global implementation to reduce risk in the field. You will establish scalable processes and procedures for implementation into the global field. You will dive deep to diagnose and prioritize medium to high-impact issues to reduce safety risk among Amazon’s operations and personnel, utilizing advanced trouble-shooting tools and procedures. Successful candidates will possess a blend of strong safety knowledge, trouble-shooting capabilities, customer-facing skills, complex problem solving, systems knowledge, strong program skills to monitor global programs, ability to improve process at scale, exceptional ability to execute to goal, along with a passion for technology. A CSP and/or PMP is preferred but not required.
Job Responsibilities
- Leverage support processes, systems and tools to resolve safety related technical problems.
- Track issues through resolution phase, engaging technical subject matter experts and Safety Manager, as needed.
- Manage, prioritize, and respond to cases within defined SLA’s.
- Create and maintain problem resolution procedures and identify need for new tools to support existing solutions.
- Work with Engineering (SW/HW), Global Support (HSE/ARTS) and Amazon WHS teams to understand safety issues and solution options. Use good judgement skills for decision-making and escalate to AR Safety Manager as required.- Contribute to and approve safety Design Reviews, Solutions layouts, and Risk Assessments.- Review, provide feedback, and approve technical documentation and procedures- Be a part of a rotating 24/7 on-call schedule (approx one week per month)A day in the life

- Bachelor’s degree in Engineering or related science based field
- 5+ years’ experience applying safety principles and addressing safety issues in a manufacturing, warehouse or other operations focused environment
- Knowledge and/or working experience with OSHA regulations, EU safety standards, and standard industry safe work practices
- Ability to be on-call on a limited basis, including weekends and/or evenings

- Technical problem-solving and analytical skills
- Excellent written and oral communications skills with the ability to communicate effectively with both technical and non-technical stakeholders
- Experience working with escalations requiring rapid response
- Knowledge of product safety concepts and techniques
- Proven ability to troubleshoot and identify the root cause of issues
- Proven ability to manage time allocated to specific tasks and escalations