Hold yourself and the leaders of your team to the highest standards of quality and professionalism, delivering all roadmap projects on-time and on-budget, with a deep focus on craft and a bias for action.
Be responsible for leading employees across multiple geographies.
Navigate competing demands and priorities, optimize the team and design workflows in support of a large business critical portfolio of work.
Lead multiple interdisciplinary XD leaders and teams to design, optimize and deliver useful and elegant best-in-class digital experiences across web, mobile web, and native apps (iOS and Android) from a multidisciplinary, holistic perspective from concept to execution and implementation.
Digest, communicate and guide alignment to the latest XD strategic vision, priorities, OKRs and principles while monitoring progress and identifying opportunities to increase effectiveness.
Independently problem solves as a practiced decision-maker in working with XD leaders and peers.
Provide leadership to the XD teams as well as serve as ambassador and representative of the team across the company and beyond.
Build and lead high performing leaders and teams that operate at scale, deliver impact all while retaining top talent.
Apply a broad range of product design capabilities across user experience and visual design to drive complete product and experience solutions.
Oversee solid experience design deliverables across the design workflow including information architectures, user flows, wireframes, high fidelity designs, compositions, design specifications, redlines and prototypes.
Evaluate and benchmark existing product and service experiences while also inspiring teams to set visions for innovative digital and technology experiences.
Leverage data, research, and evaluative testing across the customer journey.
Partner with a various project stakeholders and cross-functional teams – including product management, engineering, operations, and other partners, advocating for our clients, and ensuring we deliver best-in-class solutions to meet client and business needs.
Invest in continuing to build our culture of inclusivity, high-energy discourse, creativity, and accountability.
Required Skills:
15+ years of industry design experience, including at least 5 years in a lead designer role with capabilities across a range of design disciplines
10+ years of managing and inspiring people to achieve their maximum potential
An outstanding portfolio that exemplifies excellence in experience design demonstrating end-to-end multidisciplinary product design
A strong track record leading the successful execution of large customer-facing digital projects delivered from inception through launch and sustainment in partnership with cross-functional product development and design teams.
Comprehensive knowledge of multi-channel industry standards with deep expertise leading and shipping consumer-facing mobile apps, responsive web and websites including system, user, ecommerce, and transactional experiences
Mastery of human-centered design methodologies and rapid ideation processes such as Lean UX, Design Sprints, and Agile
Able to comfortably dive into Experience Design, understand business needs, and facilitate executive decisions based on changing priorities
Hands-on experience in organizational change, managing ambiguity, communications & strategy execution with ability to adapt quickly and positively to change
Strong executive presence and proficient communicator and presenter that instills confidence
Exceptional at problem-solving without being asked, resolving issues effectively and calmly, managing time well and an intense focus on achieving results
Excellent communicator in written and verbal form; strong listening, ability to work well with senior executives, and ability to facilitate and influence
Highest level of integrity and management of confidential information
Continuous learner with strong interest in, and aptitude for learning new design and technology skills
Demonstrated ability to effectively lead and build strong partnerships with stakeholders and management levels
Embraces the opportunity to work side by side with other designers and partners in a studio context
Challenges conventional thinking
A high level of proficiency with design tools, including the Figma, Adobe suite, InVision and Sketch
Is an enthusiastic, highly motivated self-starter with a strong work ethic
Experience utilizing quantitative and qualitative data to inform and inspire design
Demonstrated ability to lead design with a design system and within brand guidelines
Has the availability to work weekends and/or extended hours as needed to operate the business
Desired Skills:
Master’s degree in design or Bachelor’s with corresponding experience
Financial or similar industry experience preferred