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Citi Group Employee Relations Group Manager C14 
Costa Rica 
511361633

30.07.2024


Responsibilities:

  • Manage a team of investigators who address HR related concerns raised through the Ethics Office and other channels, primarily including those of discrimination, harassment and retaliation
  • Determine appropriate resolution of all issues, including assessing severity in accordance with policies and procedures
  • Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services
  • Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
  • Facilitate Disciplinary Panel meetings in accordance with policies and procedures and as applicable in drafting of final warnings


Qualifications:

  • 10+ years of experience, including 4+ years of people management with experience managing ER/HR investigators preferred
  • Strong knowledge of end-to-end investigation process and protocols
  • Knowledge of employment policies, practices and employment law and regulations
  • Demonstrated management and leadership skills, including feedback, coaching and guidance of others
  • Possess ability to influence others and proven ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills
  • Excellent verbal communication and writing skills
  • Self-motivated and with excellent attention to detail and accuracy
  • Strong analytical and organizational skills
  • Consistent demonstration of ownership and accountability (driven to “do the right thing”)
  • Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones


Education:

  • Bachelor’s/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties

Human Resources


Time Type:

Full time

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