As a Senior Product Associate on the Payments organization, you will have a strong passion to provide superior customer experience and develop solutions that best meet customer needs.
Job responsibilities:
- Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
- Create simple, intuitive product experiences for complex data insights and workflows to help customers understand a proposed solution
- Provide Tokenization domain knowledge to the agile development team and facilitating workshops
- Work closely with the analytics team to track and curate actionable reports/metrics
- Work with Product Owners and other stakeholders to convert the business needs, initiatives into user stories and process flows for the development team and other stakeholders
- Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
- Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready
Required qualifications, capabilities, and skills
- 3+ years of experience in product management, financial services, and digital.
- Passion for understanding customer needs and demonstrated ability to build digital products
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
- Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology, and design
- Strong understanding of product development using Agile / Scrum
- Bachelor's degree or equivalent work experience
- Experience in online payments including wallets and digital payment journeys. Knowledge of Application Programming Interfaces and engineering practices