JFrog Account Manager Mid Market 

United States, Georgia, Atlanta 

50971409

As an Account Manager, Mid Market in JFrog you will...

• Develop customer relationships to promote retention and loyalty
• Identify & close new up-sell and expansion opportunities with existing customers
• Responsible for success and renewals process for portfolio of customers; analyze usage metrics to understand customers’ usage of JFrog’s product (evaluate product adoption)
• Contact customers throughout life cycle and prior to renewal to discuss metrics and identify obstacles to renewals;
• Partner with Finance, and Legal in negotiating, structuring, and quoting renewal contracts for highest possible renewal rates
• Maintain long-term account health and relationships
• Evaluate renewal probabilities
• Work with customers to ensure satisfaction; support pre-sales cycles
• Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
• Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within customer base;
• Escalate at-risk customers appropriately
• Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses.
• Make sure to keep customers updated on best practices, product features, new releases, and upgrades

To be an Account Manager, Mid Market in JFrog you need...

• Bachelor’s degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering
• Minimum 5 years of experience preferably in Software subscription sales
• Revenue quota carrying experience with large enterprise customers is a must
• Experience in managing & owning the full sale cycle from lead to closing the deal
• Experience to include supporting pre-sales cycles; using Salesforce and Advanced Microsoft Excel

What JFROG CAN OFFER...

• At JFrog, base salary is only one component of our compensation package
• This position has a base salary range between $80,000 to $110,000. Base salary will be based on your skills, qualifications, experience and location
• Additionally, this role is eligible for discretionary bonuses or commission payments.
• This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
• JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
• JFrog embraces hybrid work: 3 days in office / 2 days remote.