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Apple Sr Manager Apple Store Online BPR Project Management United States, Texas, Austin 509075217
12.12.2024
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Minimum Qualifications
- 10+ years of professional experience within a technical product/program/project management role and 4+ years managing a team
- Deep strategic and technical knowledge in eCommerce and/or Contact Center technologies (ex. payments/financing applications, order maintenance tools, fulfillment and order management, workforce management applications, telephony/chat/video systems and infrastructure). Experience with transactional systems such as SAP.
- BA/BS degree in a technical field, or 11+ years of relevant experience
Preferred Qualifications
- 7+ years experience leading a team responsible for delivering projects of high complexity, from ideation through delivery, in both Waterfall and Agile landscapes.
- 3+ years managing managers/senior individual contributors.
- Relevant work experience in a Contact Center or e-commerce function where responsibilities were focused on delivering software/digital solutions.
- Has led the delivery of multiple eCommerce/Contact Center projects, under demanding timelines, while managing multiple work streams cross functionally across a large organization.
- Possesses a detailed and thorough understanding of the Software Development Life Cycle (SDLC)
- Role models inclusive leadership behaviors and builds, develops and retains diverse teams
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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