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Apple Manager Apple Store Online BPR Project Management China, Shanghai 471928457
21.04.2025
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In this global role, you will need expertise and a track record of coaching/building teams to deliver our Apple Retail (Online + Stores) transition to S4 HANA.
We seek strong fundamentals, but require more. You foster strong relationships, build trust, and influence cross functional teams without direct authority. You communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate. You thrive in uncertainty and strive to bring clarity and focus in a fast paced environment. You have a curious mind, always seeking to learn how things work.
- 10+ years of professional experience within a technical product/program/project management role.
- 2+ years managing a team of technical program/project managers
- Demonstrated ability to influence at all levels of an organization, whether with a peer or senior/exec level leadership.
- BA/BS degree in a technical field, or 11+ years of professional experience in a directly relatable role
- 5+ years experience leading a team responsible for delivering projects of high complexity, from ideation through delivery, in both Waterfall and Agile landscapes.
- Relevant work experience in a Contact Center or e-commerce function where responsibilities were focused on delivering software/digital solutions.
- Has led the delivery of multiple eCommerce/Contact Center projects, under demanding timelines, while managing multiple work streams cross functionally across a large organization.
- Possesses a detailed and thorough understanding of the Software Development Life Cycle (SDLC)
- Excels in relationship building and has proven success in influencing without direct authority.
- Uses data to build cases and stories defining risk and opportunities
- Sees around corners, identifies potential areas of concern, has a sense of urgency, and can rally teams to review and mitigate risk in a program.
- Cuts through ambiguity by establishing priorities, developing plans, and anticipating risks.
- Is self-motivated and enthusiastic, enjoys solving problems with teammates, and has demonstrated creative and critical thinking capabilities.
- Has best-in-class communication and presentation skills (written & verbal) to all levels of an organization.
- Demonstrates attention to detail and enjoys both hands-on work and high-level strategic thinking.
- Has worked within a global organization, where work may include a mix of regional or global scope.
- PMP or Certified Scrum Master a plus.
- Masters Degree or equivalent.
- Contributes to an inclusive environment through respecting each others’ differences and having the curiosity to learn, and demonstrates Apple’s values of inclusion and diversity in their daily activities.
- Experience and proficiency with SAP (S4 HANA). Deep strategic and technical knowledge in eCommerce and/or Contact Center technologies (ex. payments/financing applications, order maintenance tools, fulfillment and order management, workforce management applications, telephony/chat/video systems and infrastructure).
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