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Apple Manager Apple Store Online BPR Project Management China, Shanghai 471928457
18.11.2024
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Minimum Qualifications
- 7+ years of professional experience within a technical product/program/project management role.
- Demonstrated ability to influence at all levels of an organization, whether with a peer or senior/exec level leadership.
- Deep strategic and technical knowledge in eCommerce and/or Contact Center technologies (ex. payments/financing applications, order maintenance tools, fulfillment and order management, workforce management applications, telephony/chat/video systems and infrastructure).
- BA/BS degree in a technical field, or 11+ years of professional experience in a directly relatable role
Preferred Qualifications
- 3+ years experience leading a team responsible for delivering projects of high complexity, from ideation through delivery, in both Waterfall and Agile landscapes.
- Relevant work experience in a Contact Center or e-commerce function where responsibilities were focused on delivering software/digital solutions.
- Has led the delivery of multiple eCommerce/Contact Center projects, under demanding timelines, while managing multiple work streams cross functionally across a large organization.
- Possesses a detailed and thorough understanding of the Software Development Life Cycle (SDLC)
- Excels in relationship building and has proven success in influencing without direct authority.
- Uses data to build cases and stories defining risk and opportunities
- Sees around corners, identifies potential areas of concern, has a sense of urgency, and can rally teams to review and mitigate risk in a program.
- Cuts through ambiguity by establishing priorities, developing plans, and anticipating risks.
- Is self-motivated and enthusiastic, enjoys solving problems with teammates, and has demonstrated creative and critical thinking capabilities.
- Has best-in-class communication and presentation skills (written & verbal) to all levels of an organization.
- Demonstrates attention to detail and enjoys both hands-on work and high-level strategic thinking.
- Has worked within a global organization, where work may include a mix of regional or global scope.
- Experience and proficiency with SAP (S4 HANA).
- PMP or Certified Scrum Master a plus.
- Masters Degree or equivalent.
- Contributes to an inclusive environment through respecting each others’ differences and having the curiosity to learn, and demonstrates Apple’s values of inclusion and diversity in their daily activities
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