Cyberark Senior Manager Security Services 

India 

501452601

Responsibilities:

• Leading high-quality and successful delivery of all Security Services engagements and acts as the point of escalation for the team, providing necessary guidance on all issues that might arise
• Provide CyberArk expert technical services to enterprise customers, while optimizing technical delivery methodology and delivery model for customers
• Present CyberArk’s Security Services value proposition effectively and proactively seek out new security services opportunities. Participate in sales activities, Drive adoption including positioning technical services, scoping, solutioning, estimating and proposing
• Collaborate with other teams/divisions, regional delivery partners, strengthen relationships, and identify incremental business opportunities
• Overview the workload of the Security Services Team by ensuring adequate service delivery coverage in all situations
• Contribute to the expansion of services within the region
• Communicate all processes and best practices and learnings gained to/from the field
• Actively participate in wider leadership projects and initiatives
• Respond to requests from both internal and external customers/clients

Requirements:

• 5 or more years of experience working in a customer-facing technical role/ Project manager
• Experience managing complex delivery projects to meet customers' objectives
• Experience with the following technologies: IDM, SSO, SIEM, Application Servers, Authentication Products, and Ticketing Systems
• Experience with Cloud Services – AWS, Google, Azure
• Experience working with Salesforce, Financial force, Gainsight
• Strong verbal and written communication skills
• MIS/Computer Science Degree or equivalent experience is an advantage
• Fluent English