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JPMorgan External Communications Payments Vice President 
United States, New York, New York 
501390870

31.08.2024

Job Responsibilities:

  • Lead both proactive and reactive communications efforts for payments at Chase
  • Develop and deliver clear and concise audience-first communications
  • Represent the firm in communications working groups for payments with key external partners
  • Lead connectivity and collaborate closely with key internal stakeholders and partners in our payments, government relations, regulatory affairs, and legal on issues impacting or payments business
  • Interact with PR agencies and vendors to support communications efforts
  • Draft talking points, briefing documents, bylines and other written materials, as needed
  • Conduct research and help track down facts in close collaboration with internal teams

Required qualifications, capabilities, and skills:

  • 7+ years of relevant external communications experience in a large, matrixed organization or within a PR agency
  • Proven experience with reputation management or crisis communications
  • Familiarity with tech, digital payments and other relevant media publications, blogs and opinion makers
  • Excellent presentation and writing skills
  • Experience working cross-functionally and collaborating with team members across business and staff areas at all levels to achieve goals
  • Experience interacting and building relationships with journalists to provide accurate and timely information
  • Ability to thrive in a fast-paced environment with multiple assignments and priorities
  • Team player with an enthusiastic attitude and entrepreneurial spirit who is eager to learn, contribute and make an impact

Preferred qualifications, capabilities, and skills:

  • Experience working within the payments industry
  • Experience in crisis communications, including managing issues impacting customers