JPMorgan External Communications Payments Vice President 

United States, New York, New York 

501390870

Job Responsibilities:

• Lead both proactive and reactive communications efforts for payments at Chase
• Develop and deliver clear and concise audience-first communications
• Represent the firm in communications working groups for payments with key external partners
• Lead connectivity and collaborate closely with key internal stakeholders and partners in our payments, government relations, regulatory affairs, and legal on issues impacting or payments business
• Interact with PR agencies and vendors to support communications efforts
• Draft talking points, briefing documents, bylines and other written materials, as needed
• Conduct research and help track down facts in close collaboration with internal teams

Required qualifications, capabilities, and skills:

• 7+ years of relevant external communications experience in a large, matrixed organization or within a PR agency
• Proven experience with reputation management or crisis communications
• Familiarity with tech, digital payments and other relevant media publications, blogs and opinion makers
• Excellent presentation and writing skills
• Experience working cross-functionally and collaborating with team members across business and staff areas at all levels to achieve goals
• Experience interacting and building relationships with journalists to provide accurate and timely information
• Ability to thrive in a fast-paced environment with multiple assignments and priorities
• Team player with an enthusiastic attitude and entrepreneurial spirit who is eager to learn, contribute and make an impact

Preferred qualifications, capabilities, and skills:

• Experience working within the payments industry
• Experience in crisis communications, including managing issues impacting customers