JPMorgan Senior Director Site Reliability Engineer 

United States, Ohio, Columbus 

496526149

Job responsibilities

• Manage the SRE function for business critical, desktop & VDI solutions and products used firmwide within the Employee Compute organization
• Manages team members’ development by ensuring they have access to resources needed for learning
• Collaborates across the firm to align team members for mobility opportunities in line with their career aspirations
• Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals
• Manages multiple stakeholders and complex projects consisting of large teams
• Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability/software engineering concepts and 10+ years applied experience. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
• Experience of SRE for SaaS based applications
• Experience implementing meaningful customer driven SLO/SLIs
• Experience leading technologists to manage, anticipate, and solve complex technological issues firmwide for critical technologies
• Influences the teams' culture by championing innovation and change for firmwide success
• Demonstrated prior experience influencing across large highly matrixed, complex organizations and delivering value at scale
• Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments for highly critical and regulated applications
• Demonstrated prior experience with maturity uplifts, observability strategies and TOIL reduction at an enterprise scale
• Demonstrated prior experience managing high severity production incidents to resolution
• Strong experience of observability tools both on-prem and in cloud such as Dynatrace, Thousand Eyes, Apica, Splunk
• Demonstrated experience managing Audit / Controls for multiple technologies

Preferred qualifications, capabilities, and skills

• Experience hiring, developing, and recognizing talent
• Experience with Windows server and desktop technologies
• Experience running SRE maturity uplift programs
• Ability to multi-task, prioritize and delegate effectively