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Red hat Director Site Reliability Engineering 
United States, Massachusetts, Boston 
137656563

25.09.2024

What You'll Do

  • Hire, develop, and retain SRE Managers and SRE engineering leads, developing and operating Red Hat’s managed OpenShift service offerings

  • Coach Managers and engineering leads on SRE principles: automation, toil reduction, and root cause analysis

  • Manage high-visibility project delivery, including estimation, schedule, risks, and dependencies

  • As the face of SRE in your region, meet with customers in pre-sales and post-sales situations, supporting deep-dive conversations on product capabilities and escalation / problem resolution surrounding incidents

  • Design processes and communication norms that facilitate coordination across a fast-moving, fast-growing, diverse global team

  • Lead your team through frequent changes in organization, process, and technology commensurate with a high growth cloud service in a competitive market

  • Resolve customer issues in cooperation with Red Hat's global customer support team

  • Participate in a periodic 24x7 management escalation on-call rotation

  • Design organizational structures to support a global team experiencing rapid growth

  • Negotiate priorities and tradeoffs with product management and engineers

What You'll Bring

  • 8+ years experience managing engineering teams

  • 4+ years managing engineering managers

  • 4+ years leading distributed, remote teams working across multiple time zones

  • Ability to discuss complex technical issues with SREs, product managers and less-technical stakeholders, including customers and senior leaders

  • 8+ years with project management methodologies such as Agile Scrum, Kanban

  • 1+ years of experience with cloud providers such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure

  • 1+ year(s) of experience with Kubernetes is a plus

The salary range for this position is $192,400.00 - $327,110.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave