As a Senior Product Associate in our dynamic digital and data capabilities team, you will have the opportunity to utilize your strategic, impact-focused, and innovative mindset to promote change. You will build strong relationships with partners and stakeholders, and thrive in a fast-paced environment. Your exceptional energy will be key in managing high-profile projects and transforming the future of commercial banking
Job Responsibilities:
- Collaborating with design teams, SMEs and users to use a design-thinking methodology to co-create the target state client and internal commercial banking experience (incl. op. model, capabilities, business architecture, etc.); responsible for translating design into discrete and well scoped initiatives with robust business cases and OKRs to track impact
- Partner closely with cross-functional stakeholders across the Commercial Bank & Corporate Investment Bank to align on roadmap prioritization and technology approach
- Analyze business requirements, user needs, and understand partner systems in order to draft user stories and business requirements documents (BRDs)
- Conduct quantitative analysis across large data sets to inform design, track usage and adoption and get deep on domain
- Partnering with Tech and Design partners to help lead the agile release approach, including discovery, design and user research as well as to create wireframes/mocks.
- Researching and applying an understanding of innovation in financial services and emerging technologies (e.g., machine learning, blockchain, robotics process automation) to reimagine the future of commercial banking
- Work with technology teams to evaluate and prioritize feature development, manage releases, and conduct testing and
- Participate in related scrum ceremonies, backlog creation and depth analysis
- Collaborate with front office and middle office teams to understand customer needs and develop solutions based on their feedback.
- Identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Consider and plan for upstream and downstream implications of new product features on the overall product experience
Required Qualifications, Skills and Capabilities
- Bachelor’s degree from a top tier program required
- Minimum 3 years of experience at a top-tier management consulting, tech firm or startup in product management or business analysis for a software development product.
- Understanding and knowledge of design and software development processes, with exposure to agile
- Ability to write effective user stories that are development ready
- Experience developing, tracking and measuring OKRs and outcomes
- Understand basic technology concepts (APIs, User Acceptance Testing, entitlements/credentials, etc.)
- Previous experience and proven success with digital transformation implementations (journey design, prototyping to scale), and tech innovation initiatives with a strong interest in operating model design and / or business strategy
- Strong verbal/presentation and written communications skills
- Ability to synthesize ambiguous customer needs into clear product requirements