JPMorgan Senior Product Associate - Zelle 

United States, New York, New York 

63814125

Job responsibilities

• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals.
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches.
• Streamline our workflows by identifying inefficiencies and implementing automation solutions.
• Engages in agile-related activities, including sprint planning, daily stand-ups, and retrospectives, to ensure continuous improvement and adaptability in the product development process.
• Facilitates story writing and backlog grooming sessions to ensure clear and actionable user stories that drive product development.
• Leverages technology-related skills to support platform modernization efforts, ensuring our systems are up-to-date and capable of meeting future demands.
• Supports platform product management by contributing to the strategic planning and execution of platform enhancements and innovations.
• Engages in customer engagement activities, such as improving notification systems and monitoring customer interactions, to enhance and optimize the overall customer experience.

Required qualifications, capabilities, and skills

• 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area.
• Exposure to product life cycle activities including discovery and requirements definition.
• Emerging knowledge of data analytics and data literacy.
• Familiarity with agile methodologies and experience participating in agile ceremonies.
• Ability to write clear and concise user stories and acceptance criteria.
• Understanding of modern technology trends and tools that facilitate platform modernization.

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics.
• Strong technical background with experience in platform modernization.
• Accomplished track record in utilizing JIRA, Confluence, and accompanying tools for agile project management.
• Demonstrated ability to write and refine user stories and acceptance criteria.
• Experience in customer engagement strategies, including notification systems and customer experience monitoring.