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Bank Of America Business Support Manager United States, North Carolina, Charlotte 48440961
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Job Description:
Job Description:
The Business Support Manager role will support the GIS Development space within Global Information Security (GIS) and will be responsible for managing diverse data/reporting activities, training, and SharePoint management. You should possess excellent organization, leadership, and communication skills. This position requires strong excel reporting skills to interact with senior leadership, managers, and teammates throughout the organization to deliver against organizational priorities. Responsibilities may include leadership and management of key routines, development of strategic and tactical plans, coordination of business activities across GIS, execution of LOB deliverables and risk management.
Required skills:
Highly motivated, proactive and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight
Critical thinker; ability to analyze problems and identify both tactical and strategic solutions to address
Highly organized; able to effectively prioritize and balance multiple efforts in a fast-paced, data-management, regulatory driven environment
Data management experience (data quality, metadata management, governance, etc.)
Ability to quickly develop additional subject matter expertise across a broad spectrum of issues and data domain
Must be able to manage concurrent projects in a fast-paced environment, adapt to changing requirements, manage multiple tasks, and work well under pressure
Ability to plan and direct routines to drive the operating rhythm of the line of business and GIS
Ability to influence and drive collaboration across diverse groups
Excels at adapting to changing business needs with ability to balance multiple competing priorities in an extremely dynamic environment
Ability to communicate effectively and influence vertically and horizontally throughout the organization
Process oriented with keen attention to detail
Proactively builds deep relationship with teammates/key partners
Strong experience with Microsoft Office tools (Excel, PowerPoint, Word) with ability to analyze data, distill key data points and effectively present information
Experience with SharePoint form creation, SharePoint management, and back end data reporting
Desired Skills:
Prior experience in business management role with working knowledge of core business processes
Experience creating major tasks and milestones using scope, resources, and budget
Prior creating executive presentations
Experience in leading large programs with both business and technology delivery components, designing technical solutions and driving business requirements
Consulting or change management experience
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