Microsoft Site Reliability Engineering IC3 

Taiwan, Taoyuan City 

479199490

• 5 years of expert-level knowledge on identity technologies including Microsoft Entra IDAzure Active Directory, Active Directory, Federation Services, and Credential management, with proven experience in large-scale Identity management.

• Proven experience in automation using Azure technologies/platform and/or strong proficiency in PowerShell/Scripting. Experience in leveraging AI technologies to solve problems will be an added advantage,

• Demonstrated experience in supporting engineering and Multi-Factor Authentication, with a focus on maintaining Live Site operations and delivering exceptional customer service.

• Extensive troubleshooting and debugging experience, coupled with the ability to understand and reason about interactions between complex systems.

• Solid understanding of monitoring, alerting, and observability philosophies and best practices, along with the ability to analyze, decompose, design, and integrate systems or system architectures.

• Collaborative mindset with the ability to exercise cross-team cooperation and influence, while maintaining empathy for customers and partners and keeping a higher-level perspective.

• Familiarity with Agile, SDL & SRE principles, Phish resistant certificate-based authentication, and Microsoft Entra ID Multi-Factor Authentication solutions such as Microsoft Authenticator app, Windows Hello for Business, FIDO2 security key, OATH hardware/software token.

• Experience with Windows Conditional Access policies and multifactor authentication, the ability to analyze problems and make appropriate decisions quickly, drive large, complex programs and solutions, and possess excellent interpersonal and dynamic group skills, along with strong written & verbal communication and presentation abilities.

Preferred qualifications:

• Familiarity with on-prem identity technologies like Active Directory, Microsoft Identity Manager (MIM), GPOs

• Leverages end-to-end technical expertise in large-scale distributed systems' infrastructure, code, inter- and intra-service dependencies, and operations to enhance the reliability, performance, efficiency, latency, and scalability of services and products operating proactively and continuously at scale.

• Develops code, scripts, systems, and/or tools to automate complex and repetitive tasks, enhance operational efficiency. Empowers cross-service engineering teams to safely deploy changes to production at increased speed and monitors the effects of changes across systems, services, and products.

• Designs, implements, and manages Azure IAM solutions ensuring secure and efficient access to resources and applications. Develops IAM policies, procedures, and best practices aligned with organizational security requirements and compliance standards.

• Collaborates with internal stakeholders to translate business requirements into effective IAM solutions, providing engineering and operational support for a customer-centric Identity platform, with demonstrated expertise in Azure, Identity, and Access Management technologies, including SaaS, Single Sign-On, and Multifactor Authentication solutions.

• Partners with engineering teams and stakeholders understand requirements and translate them into actionable projects embodying SRE principles and efficient technical solutions.