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EY Incident Coordinator - EY Global Delivery Services 
Argentina, Autonomous City of Buenos Aires, Buenos Aires 
478808974

10.09.2024

Your key responsibilities

  • Coordinate response efforts to cyber incidents caused by external threats that may involve nontraditional working hours
  • Serve as a liaison to different businesses and interface with fellow team members and colleagues on other security teams. As-needed, manage relationships with business partners, management, vendors, and external parties
  • Drive integration with other corporate incident management programs to ensure consistency and alignment with peer support teams within IT
  • Help lead small to medium sized projects as directed by leadership
  • Be a champion for process and documentation. Develop and document processes to ensure consistent and scalable response operations, and ensure continuous improvement to the company’s incident response plan
  • As requested, develop and deliver metrics to leadership
  • Create ready-to-go draft communications and ensure timely reports/updates to leadership during and after an event
  • Own and manage the teams internal action playbooks and knowledgebase
  • Must be willing to be on-call off-hours in rotation with other team members (Required)

Skills and attributes for success

  • Resolution of security incidents by validating root cause and solutions
  • Analyze findings in investigative matters, and develop fact-based reports
  • Ability to identify and articulate opportunities for improvement while helping drive lessons learned activities
  • Demonstrated integrity and judgment within a professional environment
  • Inquisitive approach to analysis and peer review
  • Application of emotional intelligence and calm under pressure
  • Ability to appropriately balance work/personal priorities

To qualify for the role, you must have

  • Education:
    • Bachelors or Masters Degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience
  • Experience:
    • 7+ years’ experience in at least two of the following roles:
      • Member of a Security Operations Center (SOC)
      • Security Incident Response Analyst or supporting function (2 years minimum)
      • eDiscovery or related role performing forensic functions
    • Deep understanding of security threats, vulnerabilities, and incident response
    • Understanding of electronic investigation, forensic tools, and methodologies, including: log correlation and analysis, forensically handling electronic data, knowledge of the computer security investigative processes, malware identification and analysis
    • Be familiar with a basic understanding of legalities surrounding electronic discovery and analysis
    • Understanding of regulatory stipulations regarding security incidents
    • Experience with SIEM technologies (i.e. Splunk)
    • Deep understanding of both Windows and Unix/Linux based operating systems

Ideally, you’ll also

  • Candidates must hold or be willing to pursue related professional certifications such as GCFE, GCFA, GCIH, CISA, CISM, CISSP, or CCIM

What we look for

  • Demonstrated integrity in a professional environment
  • Ability to work independently
  • Have a global mind-set for working with different cultures and backgrounds
  • Knowledgeable in business industry standard security incident response process, procedures, and life-cycle
  • Excellent organizational skills and strong attention to detail
  • Excellent teaming skills
  • Excellent social, communication, and writing skills
  • Excellent customer service skills required